TERMS and CONDITIONS - PRIVACY POLICY

 

A.      CONSULTATIONS

1.      Feng Shui Foundation (FSF) commits itself to discharge its professional obligations to the client with all due diligence and to attend to the reasonable concerns of clients regarding the provision of any service ordered from FSF as rapidly as possible. 

2.      In the case of an on-site consultation, FSF will arrange a date and time mutually convenient to FSF and the client for FSF to visit your property. On the basis of this agreement, FSF will then make the necessary travel arrangements, the costs of which are directly payable by FSF. In the case of an on-line consultation, FSF commits itself to provide a full report within a reasonable period of time taking into account the other commitments of FSF and once all relevant details have been provided by the client. FSF will keep the client informed as to the progress of work and when the client may expect the report to be sent.   

3.      In the case of on-site consultations, 25% of the fee agreed with the client will be paid by the client once that agreement has been made. The balance will be payable on site at the time the site visit is made. In the case of on-line consultations, the entire fee will be paid at the time the order is placed. 

4.      Should the client wish to cancel an agreement made for an on-site consultation, the client will not be entitled to the refund of the deposit although, in the event that the client wishes to reschedule the visit, FSF will give sympathetic consideration to the transfer of the deposit to the new agreement. On-line fees are not refundable once FSF has started work on the project. 

5.      In the case of both types of consultations, clients will be provided with a full written report. 

6.      Should the client have questions arising out of the report, FSF will deal with these provided always that these questions are reasonable and non-argumentative. 

7.      All details provided by clients to FSF for the purposes of a consultation remain confidential as between the client and FSF. FSF commits itself not to divulge details provided by the client to any third party nor (without the express consent of the client) to put up any details on the FSF webpage that would enable the clients to be identified. 

8.      Clients will understand that a Feng Shui report is not of permanent standing in that annual and even monthly influences can change the dynamics of a property. FSF will provide clients who have already received a report (of either type) with requested updates at the due time on payment of a fee to be agreed between FSF and the client.

 

B.      COURSES

9.      FSF will give details of all Feng Shui courses to be held through the internet including date, venue and course content. Clients are requested to inform FSF of their interest as soon as possible in order to reserve a provisional place. 

10.  Clients will be requested to pay 20% of the course fee with their written application and the balance no less than one month before the start date of the course. While sympathetic consideration will be given to requests for refunds received up to two weeks before the course, FSF is unlikely to refund course fees when the request is received within that last two weeks due the difficulty of finding replacements at such short notice. 

11.  Fees paid for courses include the costs of the course venue, meals taken during course time and all course materials.

 


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